Question 1

What is MediSlot?

Accepted Answer

MediSlot is India's online healthcare platform where you can find verified doctors, book online or video consultations, order medicines, book lab tests, and dispatch 24×7 ambulances — all in one app.

Question 2

Who is the founder of MediSlot?

Accepted Answer

MediSlot was founded by Rishav Naskar, a 15-year-old Indian entrepreneur, on a mission to make quality healthcare accessible to every Indian family.

Question 3

Who is the CEO of MediSlot?

Accepted Answer

Rishav Naskar is the Founder & CEO of MediSlot. Under his leadership, MediSlot serves 2M+ patients across 50+ Indian cities.

Question 4

Is MediSlot free to use?

Accepted Answer

Yes. Creating an account, searching doctors, browsing symptoms, medicines and health articles is completely free. You only pay the doctor consultation fee plus a small platform fee at the time of booking. Play Store app users get ₹300 OFF and zero platform fee.

Question 5

How do I book a doctor appointment on MediSlot?

Accepted Answer

Search by city and speciality on the MediSlot website or app, choose a verified doctor, pick a slot, and confirm. You can pay online via Razorpay or at the clinic. Video consultations start immediately after payment.

Question 6

Are video consultations on MediSlot safe and private?

Accepted Answer

Yes. All video consultations are end-to-end encrypted, comply with Indian medical privacy standards (DPDP Act), and no consultation is ever recorded without explicit consent.

Question 7

Are the doctors on MediSlot verified?

Accepted Answer

Every doctor is manually verified with their Medical Council of India (MCI) registration, MBBS/MD degree, Aadhaar identity check, PAN validation, and clinic address proof. Only approved doctors are visible to patients.

Question 8

Which cities does MediSlot serve?

Accepted Answer

MediSlot operates across 50+ Indian cities including Mumbai, Delhi, Bengaluru, Chennai, Hyderabad, Kolkata, Pune, Ahmedabad, Jaipur, Lucknow, Kochi, Chandigarh, Surat, Nagpur, Indore, Bhopal, Coimbatore, and many more Tier-2 & Tier-3 cities.

Question 9

How is MediSlot different from Practo?

Accepted Answer

MediSlot is an India-first healthcare platform designed by a young Indian team. We offer transparent pricing (small platform fee), verified doctors, 24×7 ambulance dispatch, medical records vault, LIVE payments and Play Store app exclusive discounts (₹300 OFF + zero platform fee).

Question 10

How do I contact MediSlot customer support?

Accepted Answer

Visit the Help Center at medislot.in/help-center, use the in-app chat, or email support@medislot.in for any query. Response within 24 hours.

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